# AWS Cognito issues affecting Claris Cloud in APAC (resolved)

**URL:** <https://the.fmsoup.org/t/aws-cognito-issues-affecting-claris-cloud-in-apac-resolved/4131>\
**Category:** Questions\
**Created:** [May 21, 2024, 8:49am UTC](https://the.fmsoup.org/t/aws-cognito-issues-affecting-claris-cloud-in-apac-resolved/4131 "2024-05-21T08:49:09Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Malcolm](https://yyz2.discourse-cdn.com/flex030/user_avatar/the.fmsoup.org/malcolm/32/196_2.png) [@Malcolm](https://the.fmsoup.org/u/Malcolm)\
**Post date:** [May 23, 2024, 12:16am UTC](https://the.fmsoup.org/t/aws-cognito-issues-affecting-claris-cloud-in-apac-resolved/4131/3 "2024-05-23T00:16:32Z")

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We sent our message on Saturday. We received a reply on Monday morning.

They said there were a large number of affected users and that prevented them from getting to our support request earlier. They also included the link to support that I posted in [Claris Cloud and Claris Connect Support](https://the.fmsoup.org/t/claris-cloud-and-claris-connect-support/4130) to ensure that we could get 24/7 support for Claris Cloud outages.

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_[View the full topic](https://the.fmsoup.org/t/aws-cognito-issues-affecting-claris-cloud-in-apac-resolved/4131)._