# Be careful with FMS 20.3.2. WebDirect and Callback does not work!

**URL:** <https://the.fmsoup.org/t/be-careful-with-fms-20-3-2-webdirect-and-callback-does-not-work/4002>\
**Category:** Heads-Up!\
**Tags:** webdirect, filemaker-server\
**Created:** [February 26, 2024, 11:11pm UTC](https://the.fmsoup.org/t/be-careful-with-fms-20-3-2-webdirect-and-callback-does-not-work/4002 "2024-02-26T23:11:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jkoester](https://yyz2.discourse-cdn.com/flex030/user_avatar/the.fmsoup.org/jkoester/32/2003_2.png) [@jkoester](https://the.fmsoup.org/u/jkoester)\
**Post date:** [February 26, 2024, 11:11pm UTC](https://the.fmsoup.org/t/be-careful-with-fms-20-3-2-webdirect-and-callback-does-not-work/4002/1 "2024-02-26T23:11:13Z")

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- PSoS is executed
- Callback does not work
- Browser window freezes
- User is disconnected from the server

FileMaker 20.3.2  
Mac mini Apple M1  
macOS Ventura 13.6.4  
Browser Safari 17.3.1  
Chrome Version 121.0.6167.184 & 122.0.6261.69

[https://community.claris.com/en/s/question/0D5Vy000003e9Z8KAI/fm-2032205-perform-script-on-server-with-callback-does-not-work-in-webdirect](https://community.claris.com/en/s/question/0D5Vy000003e9Z8KAI/fm-2032205-perform-script-on-server-with-callback-does-not-work-in-webdirect)

Joerg

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**Author:** ![xochi](https://avatars.discourse-cdn.com/v4/letter/x/0ea827/32.png) [@xochi](https://the.fmsoup.org/u/xochi)\
**Post date:** [February 27, 2024, 11:12pm UTC](https://the.fmsoup.org/t/be-careful-with-fms-20-3-2-webdirect-and-callback-does-not-work/4002/2 "2024-02-27T23:12:57Z")

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We are having big trouble with WebDirect after FMS20.3.2 upgrade, but we are not using PSoS with Callbacks at all.

Our symptom is mainly multiple random disconnections. Event.log shows this:

`2024-02-27 15:10:31.192 -0800	Warning	30	example.com	Client "[WebDirect-38B00] (x.x.32.1) [x.x.32.1]" no longer responding; connection closed. (10)`

Update: our problem seems different than the OPs, so I started a new thread: [FMS 20.3.2 WebDirect and External Data Source not found](https://the.fmsoup.org/t/fms-20-3-2-webdirect-and-external-data-source-not-found/4006)