# Fmsadmin Permission denied // FMS19.2.1.23 centos7

**URL:** <https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546>\
**Category:** Questions\
**Tags:** filemaker-server\
**Created:** [December 20, 2020, 4:54pm UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546 "2020-12-20T16:54:18Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![FileKraft](https://yyz2.discourse-cdn.com/flex030/user_avatar/the.fmsoup.org/filekraft/32/1183_2.png) [@FileKraft](https://the.fmsoup.org/u/FileKraft)\
**Post date:** [December 20, 2020, 4:54pm UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546/1 "2020-12-20T16:54:18Z")

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After installing 'successfully' (?) FMS19.2.1.23 on a VM running Centos7 I can open the FMServer\_Sample file but not edit. No permissions. Same applies to ssh root access. Also admin console in web browser denies access. (apparently credentials not readable).

How can I fix this?

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**Author:** ![WimDecorte](https://avatars.discourse-cdn.com/v4/letter/w/b19c9b/32.png) [@WimDecorte](https://the.fmsoup.org/u/WimDecorte)\
**Post date:** [December 20, 2020, 5:53pm UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546/2 "2020-12-20T17:53:45Z")

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The sample file has not been editable for many versions now; for security reasons. It's an obvious attack vector since it always there. You can easily bring a server to its knees by flooding it with new record requests.

The SSH access and admin console is different and may not be related to each other.

The admin console will give you grief - depending on the browser - because of the lack of SSL cert. Chrome, FireFox and Edge often won't let you proceed. Safari may let you accept the risk and carry on. You may want to just install the SSL cert while you are in the machine instead of doing it remotely from a browser.

The SSH access should just work unless you didn't turn it on. CentOS doesn't enable it by default.

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**Author:** ![FileKraft](https://yyz2.discourse-cdn.com/flex030/user_avatar/the.fmsoup.org/filekraft/32/1183_2.png) [@FileKraft](https://the.fmsoup.org/u/FileKraft)\
**Post date:** [December 20, 2020, 7:04pm UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546/3 "2020-12-20T19:04:16Z")

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Thanks Wim!

The admin console login shows up after confirming it is not save to go there but it won't take my credentials. SSH commands work - could install via SSH from Mac Terminal. fmsadmin restart adminserver works but any fmsadmin commend requiring credentials returns: fmsadmin: Permission denied.

Error: 9 (Access denied)

Thanks again ![SSH_FMS_install.rtf|attachment](https://canada1.discourse-cdn.com/flex030/uploads/fmsoup/original/2X/f/fd73079ec842a0b90d44ed8f267ba0b5f3fd600b.rtf) (201.3 KB)

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**Author:** ![WimDecorte](https://avatars.discourse-cdn.com/v4/letter/w/b19c9b/32.png) [@WimDecorte](https://the.fmsoup.org/u/WimDecorte)\
**Post date:** [December 20, 2020, 7:51pm UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546/4 "2020-12-20T19:51:35Z")

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Is this an install from scratch or was there an older version of FMS on that box?

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**Author:** ![WimDecorte](https://avatars.discourse-cdn.com/v4/letter/w/b19c9b/32.png) [@WimDecorte](https://the.fmsoup.org/u/WimDecorte)\
**Post date:** [December 20, 2020, 7:54pm UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546/5 "2020-12-20T19:54:08Z")

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and can you confirm that your CentOS is 7.8 or 7.9?

sudo cat /etc/centos-release

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<div class="post-metadata">

**Author:** ![FileKraft](https://yyz2.discourse-cdn.com/flex030/user_avatar/the.fmsoup.org/filekraft/32/1183_2.png) [@FileKraft](https://the.fmsoup.org/u/FileKraft)\
**Post date:** [December 20, 2020, 8:09pm UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546/6 "2020-12-20T20:09:52Z")

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Brand new instance. Thanx

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<div class="post-metadata">

**Author:** ![WimDecorte](https://avatars.discourse-cdn.com/v4/letter/w/b19c9b/32.png) [@WimDecorte](https://the.fmsoup.org/u/WimDecorte)\
**Post date:** [December 20, 2020, 8:13pm UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546/7 "2020-12-20T20:13:23Z")

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check the content of /var/crash/, any files there?

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<div class="post-metadata">

**Author:** ![FileKraft](https://yyz2.discourse-cdn.com/flex030/user_avatar/the.fmsoup.org/filekraft/32/1183_2.png) [@FileKraft](https://the.fmsoup.org/u/FileKraft)\
**Post date:** [December 20, 2020, 8:17pm UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546/8 "2020-12-20T20:17:38Z")

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Will tomorrow. Sorry left my desk. Thank you!

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**Author:** ![FileKraft](https://yyz2.discourse-cdn.com/flex030/user_avatar/the.fmsoup.org/filekraft/32/1183_2.png) [@FileKraft](https://the.fmsoup.org/u/FileKraft)\
**Post date:** [December 21, 2020, 9:16am UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546/9 "2020-12-21T09:16:13Z")

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CentOS Linux release 7.9.2009 (Core)

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<div class="post-metadata">

**Author:** ![FileKraft](https://yyz2.discourse-cdn.com/flex030/user_avatar/the.fmsoup.org/filekraft/32/1183_2.png) [@FileKraft](https://the.fmsoup.org/u/FileKraft)\
**Post date:** [December 21, 2020, 9:19am UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546/10 "2020-12-21T09:19:55Z")

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> [@WimDecorte](#):
>
> /var/crash

no crash directory or file(s) there. Thanks!

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<div class="post-metadata">

**Author:** ![FileKraft](https://yyz2.discourse-cdn.com/flex030/user_avatar/the.fmsoup.org/filekraft/32/1183_2.png) [@FileKraft](https://the.fmsoup.org/u/FileKraft)\
**Post date:** [December 21, 2020, 10:50am UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546/11 "2020-12-21T10:50:17Z")

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I reviewed the FileMaker Server logs and at least they are present (fmshelper.log, access.log, event.log)

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<div class="post-metadata">

**Author:** ![WimDecorte](https://avatars.discourse-cdn.com/v4/letter/w/b19c9b/32.png) [@WimDecorte](https://the.fmsoup.org/u/WimDecorte)\
**Post date:** [December 21, 2020, 1:49pm UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546/12 "2020-12-21T13:49:24Z")

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I've had this happen to me on 2 or 3 machines but back in the early ETS days of 19.2. At this point I'd probably write it off as something that went wrong in the initial installs that failed because of the dependency for HTTP/2.

Wipe FMS from the machine:  
sudo yum remove filemaker\_server.x86\_64

reboot, rename the leftover "filemaker server" folder and reinstall from scratch.

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**Author:** ![FileKraft](https://yyz2.discourse-cdn.com/flex030/user_avatar/the.fmsoup.org/filekraft/32/1183_2.png) [@FileKraft](https://the.fmsoup.org/u/FileKraft)\
**Post date:** [December 21, 2020, 2:16pm UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546/13 "2020-12-21T14:16:42Z")

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Thanks Wim. Actually started all over with brand new blank instance of entire VM already 3 times. // The ISP is Strato I used successfully with Windows Server FMS many years.

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<div class="post-metadata">

**Author:** ![WimDecorte](https://avatars.discourse-cdn.com/v4/letter/w/b19c9b/32.png) [@WimDecorte](https://the.fmsoup.org/u/WimDecorte)\
**Post date:** [December 21, 2020, 3:03pm UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546/14 "2020-12-21T15:03:35Z")

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Does Strato provide the basic 'image' of the instance? In which case they could have some stuff on there that is not plain vanilla. For good measure, could you start with a fresh AWS or Azure CentOS instance, preferrably AWS and using the official CentOS 7.9 AMI? You don't need to keep the instance, just as a test. That would rule in or out any problems with your installer.

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<div class="post-metadata">

**Author:** ![FileKraft](https://yyz2.discourse-cdn.com/flex030/user_avatar/the.fmsoup.org/filekraft/32/1183_2.png) [@FileKraft](https://the.fmsoup.org/u/FileKraft)\
**Post date:** [December 21, 2020, 5:13pm UTC](https://the.fmsoup.org/t/fmsadmin-permission-denied-fms19-2-1-23-centos7/1546/15 "2020-12-21T17:13:28Z")

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Strato does use some mechanics for login. On each install attempt I had to purge their knownhosts file in the ~.ssh folder otherwise first ssh connection refused. Unfortunately it also uses a German localized flavor.. Will try azure next. Thanks for support Wim!
