A client recently created a PDF from FileMaker where the text came out looking like so:
That's just a normal paragraph of text when view in preview mode in FileMaker.
The client was using a custom font, and when I had them switch to Arial the problem was solved. Anyone have any idea what causes something like that and how to fix it? FileMaker Pro 19.2.2, still waiting to hear back about which OS. Edit: it's macOS
Hi Cecile- thanks for your reply. Forgive my ignorance, but what exactly do you mean 'embedded in file'? Is there a post or Claris article on that? Is the PDF preference in FileMaker or Acrobat or somewhere else? Thanks so much.
Acrobat Pro. Or the application of origin. For example, if you have a Word document and you save as pdf, you have the option to embed font. It makes for a larger file so unless keeping the custom font is necessary, changing for Helvetica is wiser.
Pdf can be saved as images, as formatted text or OCRed text and as text with native encoding. If the font used isn’t installed on the operating system, pdf viewers will take the closest match.
I downloaded roboto on a test mac and created a doc from the same database. Everything worked fine. Looking at the properties in acrobat, the main difference I noticed is that the type is "TrueType" in my case:
Thanks so much Cecile and Mipiano! This is no doubt the solution, and I've given the client the info he needs to reinstall the newer version of the fonts. I'll update the thread if he reports back his success or failure. Edit: well this was confusing- looks like I asked the original question with an older account that I forgot I had? But yeah, that was me that asked the original question!