I am currently trying to access my solution via WebDirect, but I’m encountering the issue shown below.
If you have any recommendations or possible solutions, your support would be greatly appreciated.
after login the ZMS_UAT provide the below screenshot.
The setup is now working fine, but I’m encountering another issue.
I’ve created a relationship between the main table visiting_system and Host_decision, as shown below:
To verify the relationship, I created a test script which confirms that the connection is functioning correctly:
When a visitor registers, the assigned host receives an email that includes a WebDirect URL. Upon clicking the link, the host is redirected to the appropriate layout.
body:
script on host_decision:
So far, everything works as expected.
However, the issue is that the layout appears empty when accessed via the link.
I suspect it may be related to how the record is being fetched or displayed in the Host_Decision layout.
Thanks in advance for any support:)
Questions & Ideas:
do you have a [Guest] account for WebDirect that is set to auto-login? Or does the user have to do a manual login?
do you have any sort of login script? (File Options / Script Triggers / OnFirstWindowOpen ) This will run even in WebDirect [Guest] access.
Does the Debug Custom Dialog show the right parameter value (? $ZerarID) ?
Try adding a short Pause/Resume script step and/or a Refresh Window step after the find.
