PDF Interactive Container crashes on mac

There is a long-lasting history about problems with interactive containers displaying PDFs on mac, but I was under the impression this had been addressed. It just happened to me with FMPA18 on Mojave.

Not a context where I have extra time available (budget-wise) for stuff that should work not to work. Any cues on what I should be looking into. The default viewer is Preview, Acrobat is running the latest version.

Thanks for any help you can share.


The part of the post mentioned by @FMSundae that made this work for me is

“Remove the following two Adobe plug-ins:
[Hard Disk] -> Library -> Internet Plug-Ins -> AdobePDFViewer.plugin
[Hard Disk] -> Library -> Internet Plug-Ins -> AdobePDFViewerNPAPI.plugin

Relaunch FileMaker Pro, and access the hosted file. FileMaker Pro should now use Preview controls for the PDF inside the interactive Container field.”

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No issue with no Acrobat installed.

Followed this article today: removing 2 files from Library folder, and it worked!

I appear to have had a similar issue. Mac 10.13 FM 18.0.3. FileMaker quit out whenever I tried to Insert a PDF into an interactive container, in a vanilla file, plus would not display contents other than file icon.

Hope this helps.

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It worked! Thank you so much. It’s the kind of thing that will make me go nuts, looking left and right for what may be involved.

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thank you for hinting again at those files

crashlog after FileMaker crashed (FMPA 16 running agains FMS 16 both on macOS 12)
where I wanted to open a window and load a pdf from a container field into a global stored container field.

[...]

Thread 22 Crashed:
0 libobjc.A.dylib 0x00007fffea26305d objc_msgSend + 29
1 com.adobe.acrobat.pdfviewer 0x00000001209f7aa3 0x1209e0000 + 96931
2 com.adobe.acrobat.pdfviewer 0x00000001209f84d3 0x1209e0000 + 99539
3 com.adobe.acrobat.pdfviewer 0x00000001209e2380 0x1209e0000 + 9088
4 com.adobe.acrobat.pdfviewer 0x00000001209e2224 0x1209e0000 + 8740
5 com.apple.Foundation 0x00007fffd6dcc11d NSThread__start + 1243
6 libsystem_pthread.dylib 0x00007fffeadc493b _pthread_body + 180
7 libsystem_pthread.dylib 0x00007fffeadc4887 _pthread_start + 286
8 libsystem_pthread.dylib 0x00007fffeadc408d thread_start + 13

Thread 23:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fffeacd9f46 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fffeac60b72 nanosleep + 199
2 libsystem_c.dylib 0x00007fffeac60a66 usleep + 54
3 com.apple.AppKit 0x00007fffd3164af6 -[NSUIHeartBeat _heartBeatThread:] + 2696
4 com.apple.Foundation 0x00007fffd6dcc11d NSThread__start + 1243
5 libsystem_pthread.dylib 0x00007fffeadc493b _pthread_body + 180
6 libsystem_pthread.dylib 0x00007fffeadc4887 _pthread_start + 286
7 libsystem_pthread.dylib 0x00007fffeadc408d thread_start + 13

Thread 22 crashed with X86 Thread State (64-bit):
rax: 0x000070000f157c08 rbx: 0x000070000f157bf8 rcx: 0xe360dfb94cb60058 rdx: 0x0000000000000000
rdi: 0x00007fffd536093b rsi: 0x00007fffd3af4d7f rbp: 0x000070000f157b70 rsp: 0x000070000f157768
r8: 0x0000000000000000 r9: 0x0000000000000600 r10: 0x0000000000000000 r11: 0x00007fffd3af4d7f
r12: 0x00006000006c52b0 r13: 0x00006000006c6f20 r14: 0x00007fffea263001 r15: 0x00007fffd3ac1bb7
rip: 0x00007fffea26305d rfl: 0x0000000000010297 cr2: 0x0000000000000018

[...]

removing the aforemenshioned files from the library-folder did the trick
thanks you
Holger

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